It’s easy to get rewarded.
| Member | Insider | Elite | |
|---|---|---|---|
| spend per calendar year | Free | $250 | $500 |
| earn points faster | x1 | +10% | +25% |
| free shipping on all orders & free returns | |||
| redeem for products, coupons & perks | |||
| birthday gift | |||
| early access to promo events | |||
| bonus points for in-office buys $200+ | 500 | 500 | 500 |
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FAQ'S
We’ve updated our Lasting Beauty Rewards program so you can earn more points and get more rewards! With our new loyalty program structure, you receive even more benefits when you move from one tier to the next. The main program changes include:
- We now offer three tier levels, each with new names and even more benefits! Tier levels are determined based on dollars spent in a calendar year. Our new loyalty tiers are now MEMBER (those who spend $250 or less in a calendar year); INSIDER (those who spend between $250 and $500 in a calendar year); and ELITE (those who spend $500+ in a calendar year). Spend is defined as purchase amount, minus any refunds, discounts (including rewards) or adjustments. Please visit our Rewards page for more information on tiers and benefits.
- You can now earn more points per dollar spent when reaching our INSIDER and ELITE tier levels! As with our original program, those with MEMBER status earn 10 points per dollar spent. Those with INSIDER status will now earn points 10% faster and those with ELITE status will earn points 25% faster than at the MEMBER level. That means the more you spend, the more you earn, and the more you save!
- You can now earn 500 bonus points when you spend $200 or more on a single purchase made through one of our participating skin health professional offices.
Lasting Beauty Rewards members earn points for every dollar spent on purchases at Colorescience.com and through participating skin health professionals. Points can also be earned for activities like reading our blog, writing product reviews and more. Points earned can be used to redeem rewards like coupons for future purchases, free products and sweepstakes entries. The types, duration, and point values awarded for qualified activities, as well as available rewards, may vary; for full program details and benefits, visit our Rewards Page.
All members enjoy benefits like coupons, early access to Colorescience sales, free returns, birthday gifts, and more. Plus, Insider and Elite members get free shipping on all orders.
The more you spend, the higher your tier level, and the more points you earn. See below for a full breakdown of tiers and benefits.
| Member | Insider | Elite | |
|---|---|---|---|
| spend per calendar year | FREE | $250 | $500 |
| earn points faster | 1X | +10% | +25% |
| redeem for products, coupons & perks | • | • | • |
| free shipping on all orders & free returns | • | • | |
| birthday gift | • | • | • |
| early access to promo events | • | • | • |
| bonus points for in-office buys $200+ | 500 | 500 | 500 |
When you sign up for the Lasting Beauty Rewards program, you start out as a MEMBER. If you spend $250+ during the first calendar year you enroll, you will move up to INSIDER status, and you will maintain that status for the rest of the current calendar year and the entire following calendar year (unless you level-up again). If you spend $500+ during the first calendar year you enroll, you will move up to ELITE status and will remain in the ELITE tier the rest of the current calendar year and the entire following calendar year. Spend is defined as net qualifying purchase amount, less any product returns, discounts (including rewards) and adjustments.
With our new Lasting Beauty Rewards program, members must spend a certain dollar amount each calendar year to either achieve or maintain an INSIDER or ELITE status. All existing members will start January 2020 as part of our MEMBER tier, with the opportunity to level-up as you shop. Redeemable points earned prior to the re-launch of Lasting Beauty Rewards have not changed and can still be used to redeem rewards online and through our participating skin health professionals.
Nothing! The points you already earned are yours to keep and are still available to be redeemed toward sweepstakes entries, online and in-office coupons. Please do keep in mind that points expire 12 months after your last date of activity. An activity is defined as making a purchase online or in office, receiving rewards (this includes all rewards in the Earn Points section of your account except for earning points for your birthday), or redeeming points/coupons.
Those with MEMBER status will earn the same amount of points on purchases as they did with our original program – 10 points per dollar spent. We’re excited to now reward 10% more points to those with INSIDER status and 25% more points to those with ELITE status.
Yes! Simply log in to your online account at colorescience.com, click on ‘MY REWARDS’ and then ‘REWARDS’ to view all redeemable rewards. You can also exchange your points for digital coupons right at checkout, if you're shopping online.
Yes! Points redeemed for digital coupons may be used toward online purchases. Points redeemed for in-office coupons may be used toward purchases made through a Colorescience skin health professional participating in our Lasting Beauty Rewards program. Points have higher dollar values assigned to them when redeemed for in-office coupons, so members can get the most for the points by shopping in-office.
If you made a purchase in-office, please allow 24-48 hours for purchase points to be reflected in your rewards history. If you purchased online, you will receive your points when your order ships. If you still do not see purchase points listed in your history after 48 hours for in-office or after your order ships for online, please contact a member of our Concierge team at concierge@colorescience.com.
It’s easy! You can register online or in a participating skin health professional office. When you register to join, you’ll start off with 110 complementary rewards points in your account!
If registering online, visit our website at Colorescience.com and click on ‘REWARDS’ in the top right on desktop, or in the menu on the left-hand side from a mobile device. Click the ’JOIN NOW’ button and you’ll be prompted to answer a few simple questions. If you’re not already logged into a Colorescience.com account, you’ll be prompted to either log in or register, at which point you want to be sure to check the box for joining our Lasting Beauty Rewards program. Once complete, you’ll receive an email welcoming you to the Lasting Beauty Rewards program, and you’re in. You can reach out to our Concierge team with any questions at concierge@colorescience.com.
An email and phone number are required upon enrollment to verify your identification. We never share your information with third parties. We will never contact you via phone unless you have opted into SMS messages from us through colorescience.com, which is separate from our rewards program enrollment. We will occasionally send rewards-related emails to you, including your birthday gift email and to let you know when you've reached a new tier.
So that we can send you a birthday gift! (Trust us, you won’t want to miss out!) Your information is never shared with third parties.
Members who spend $250 to $500 in a calendar year will level-up to INSIDER status. Those who spend $500+ will level-up to ELITE status.
Congratulations! You have the remainder of the current calendar year to enjoy all the benefits that go along with reaching a higher tier status. You will remain in this tier the following calendar year as well, and your spend the following calendar year will determine your status the year after that.
For example, if you reach INSIDER status in August, you have through December 31 of the same year to enjoy your new benefits without having to spend any more (or you can continue to spend toward reaching ELITE status!). Then from January-December of the following year, you will still be an INSIDER, but you will need to spend at least $250 over that 12-month period to remain an INSIDER moving forward, otherwise you will be reset to MEMBER status once that 12-month calendar year is over.
Congratulations! While ELITE is our top tier status, there’s no limit to the number of points you can earn by spending with us. You can always continue earning more points to use toward redeeming more rewards. We also like to surprise our best customers with exclusive offers, rewards and benefits, so keep an eye on your inbox!
As a Lasting Beauty Rewards member, you’ll earn points for every dollar spent on colorescience.com and through participating skin health professionals.
You can also earn points for completing specific activities, including but not limited to:
- Reviewing your favorite products on colorescience.com
- Reading our blog
- Completing your online rewards profile
The list of qualified activities through which to earn points may vary from time to time; be sure to check our Rewards page for all current qualifying activities and more details.
Those with MEMBER status earn 10 points per dollar spent. Those with INSIDER status will earn 10% more points and those with ELITE status earn 25% more points. The more you spend, the more you earn, and the more you can save!
Your full points balance will expire 12 months after your last purchase made at colorescience.com or through a participating skin health professional. If you make a new purchase before your expiration date, any redeemable points will rollover for a new 12-month period.
Yes! Many of our skin health professionals participate in our Lasting Beauty Rewards program. To find out if your office is enrolled, please visit our locator page and check the ‘LASTING BEAUTY REWARDS PARTNER’ check box to filter on locations participating in our rewards program. You can then search to find a preferred location.
Please visit our locator page and be sure to check "Lasting Beauty Rewards Partner" beneath the search bar when you perform a search for a participating location near you. This will display only the locations participating in our LBR program. If you choose to make a purchase at a location not participating in LBR, you will not earn points for that purchase.
If you made a purchase in-office, please allow 24-48 hours for purchase points to be reflected in your rewards history. If you purchased online, you will receive your points when your order ships. If you still do not see purchase points listed in your history after 48 hours for in-office or after your order ships for online, please contact a member of our Concierge team at concierge@colorescience.com.
Lasting Beauty Rewards members will earn 500 bonus points for purchases of $200 or more, made through a participating skin health professional office. Members are eligible to earn one set of bonus points every 30 days.
- If redeeming points for a digital coupon:
- You can exchange your points for a coupon in checkout.
- Visit colorescience.com and log in to your account by clicking ‘LOGIN’ at the top right. Once you are logged in, you can proceed to shop and add products to your cart as you normally would.
- Once you are done adding products, select "checkout" in your side cart. You'll then be directed to the checkout page where you'll see a dropdown to redeem your points — located on the right hand side of the checkout page for desktop and at the bottom of the checkout page for mobile.
- Select any digital coupon that you have enough points to redeem and click 'APPLY.' Your discount will be reflected in your subtotal shown.
- You're all set!
- If redeeming for an in-office coupon, you can redeem in-office while checking out with your provider.
Unfortunately, we do not control what products our skin health professionals carry in each of their offices. We recommend using our Partner Locator to contact a provider near you to confirm the products they have available.
- Great news! If you are redeeming points for a digital coupon, you can easily exchange points during checkout, no code required.
- If you are exchanging for an in-office coupon before you arrive in-office, you will need a code. Visit colorescience.com and click ‘LOGIN’ to log in to your account or click ‘MY ACCOUNT’ if you are already logged in. From there, visit the ‘MY REWARDS’ section of your account and then ‘REWARDS HISTORY.’ Rewards redeemed will be displayed with the date of redemption, point value, and coupon code if applicable.
Digital coupons are valid for use on purchases made on Colorescience.com. In-office coupons are valid for use on purchases made through one of our authorized skin health professional offices that participates in Lasting Beauty Rewards. To find a participating office location near you, please visit our locator page. Be sure to check the ‘LASTING BEAUTY REWARDS PARTNER’ check box to filter on locations participating in our rewards program, and search to find a location closest to you.
We recognize that most customers who purchase Colorescience products through one of our skin health professionals also purchase in-office procedures, and therefore, we are able to offer higher dollar values for points when redeemed for in-office coupons. All rewards members are invited to get the most out of their points by shopping in-office through an authorized skin health professional!
At this time, our system only accepts one coupon code per order.
In-office coupon codes are only valid for use on purchases made through Colorescience skin health professionals participating in the Lasting Beauty Rewards program.
We've made some updates and enhancements to our website platform to make your online shopping experience better. As a result, accounts will not show any reward or activity history prior to June 24, 2020. But rest assured your points totals and tier status were not impacted!
Points can be earned for activities such as writing reviews for your favorite products on Colorescience.com, reading our blog and more. For a complete, up-to-date list of eligible activities, please visit the ‘MY REWARDS’ section of your online account and then ‘ACTIVITIES.’
Our system does not currently allow for a per user breakdown of product reviews. You can only see that you have conducted this activity by visiting the ‘MY REWARDS’ section of your online account and expanding the ‘ACTIVITY HISTORY’ dropdown. Please note that we will only reward 25 points per product reviewed, per person. You cannot earn more points by reviewing the same product multiple times.
Points will be reflected in your account in 24-48 hours. Please wait 48 hours and if you still do not see your activity points, you can reach out to our Concierge team for assistance at concierge@colorescience.com.
Account information such as tier status, lifetime points, redeemable points, and coupon codes for rewards already redeemed can be accessed through the ‘MY REWARDS’ section of com.
Our Concierge team is happy to assist with consolidating your accounts. Please email concierge@colorescience.com with this request.
