Customer Loyalty Terms and Conditions for Lasting Beauty Rewards

Last Updated: April 8, 2025

PLEASE READ THESE LASTING BEAUTY REWARDS TERMS AND CONDITIONS CAREFULLY. BY PARTICIPATING IN THIS PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT PARTICIPATE IN THIS PROGRAM.

We may modify these Program Terms from time to time. CONTINUED PARTICIPATION IN THE PROGRAM AFTER MODIFICATIONS HAVE BEEN MADE CONSTITUTES YOUR ACCEPTANCE OF THE REVISED PROGRAM TERMS. We encourage you to review these Program Terms periodically.

SECTION 12 BELOW INCORPORATES OUR ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. PLEASE READ CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION AND TO HAVE A TRIAL IN FRONT OF A JURY.

  1. Program Overview and Eligibility
  2. Program Enrollment
  3. Earning Program Points
  4. Redeeming Program Points
  5. Expiration of Program Points and Treatment Vouchers and Coupons
  6. Communications
  7. Privacy and Data Sharing
  8. Modifications and Termination; Account Closure
  9. Disclaimers; Limitation of Liability
  10. Indemnification
  11. Copyrights and Trademarks
  12. Governing Law and Disputes
  13. Severability
  14. Contact Us
  1. Program Overview and Eligibility

    The Lasting Beauty Rewards® (or “LBR”) program (“Program”) is offered at the sole discretion of Colorescience, Inc. (including any of its subsidiaries or corporate affiliates, collectively, “Colorescience,” “we,” “our,” or “us”). The Program is available to individuals for their personal use only and is limited to one account per individual. Individuals who are legal residents of the United States and 18 years of age or older at the time of registration and who provide and maintain a valid email address are eligible to become members. Employees of Colorescience and its related entities and their immediate families are eligible.

    By joining the Program, you (“you,” “your,” or “member”), agree that you have read, understood and agree to be bound by these Lasting Beauty Rewards Terms and Conditions, including all terms incorporated by reference (collectively, “Program Terms”) and by any changes or modifications we may make from time to time. By participating in the Program, you agree that such use is legally sufficient consideration under these Program Terms.

    By joining the Program, you also (i) agree to be bound by our Terms of Use, which are incorporated herein by reference, and (ii) acknowledge our Privacy Policy. If you do not agree to these Program Terms, our Privacy Policy, and our Terms of Use, you cannot participate in the Program.

    Your membership, access to, and use of the Program are subject to the conditions and terms of these Program Terms and all applicable laws and regulations. These Program Terms shall take precedence over all previous loyalty program rules and/or terms and conditions. Any failure to follow the Program’s rules, whether listed herein or in supplemental notices posted at various points in the Program, may result in termination of your access and membership to the Program and all points you have accrued in the Program, in addition to Colorescience’s other remedies. The Program is void where prohibited by law.

    The Program is an off-line and on-line, points-based program where members of the Program may accrue points by purchasing products and engaging in certain activities. Members may in turn redeem points for certain benefits (“Benefits”) provided by Colorescience. Benefits and redemption characteristics of the Program may be changed from time to time at Colorescience’s sole discretion. The current Benefits offered are described in the Program FAQs, which are incorporated herein by reference.

    Points accrued in the Program are nontransferable to other members or accounts and have no cash or monetary value. All products purchased to qualify for the Program must be purchased within the United States at one of Colorescience’s participating partners or through Colorescience’s website directly.

  2. Program Enrollment

    Eligible individuals may only register in the Program online or at a participating skin health professional office. If registering online, visit our account page, enter your email, and receive a one-time code to enter.

    You will receive account designation upon completing the registration process. You agree to maintain the confidentiality of your account, and that you are fully responsible for all activities that occur under your account or any other breach of security, and to log out at the end of each session. We will not be liable for any loss or damage arising from your failure to comply with these conditions.

    In consideration of your participation in the Program, you agree to provide accurate, current, and complete information about yourself as prompted by the online registration form and to maintain and promptly update your personal information to keep it true, accurate, current, and complete. If you provide any inaccurate or incomplete information; or if we have reasonable grounds to suspect that such information is not true, inaccurate or incomplete; we have the right to suspend or terminate your account and to refuse any and all current or future use of the Program (or any portion thereof) by you. If you attempt to obtain more than one account, we may terminate your registration and all earned points may be forfeited. Membership is non-transferable and membership purchases must be made by the member.

  3. Earning Program Points

    Lasting Beauty Rewards® points can only be earned and redeemed for Colorescience® products unless Colorescience enables other redemption programs.

    To earn and accumulate points, you must undertake an activity outlined in the Program FAQs, which may be updated from time to time. We expressly reserve the right to establish additional means of accruing points, to remove any or all of the means currently in effect to accrue points, to exclude certain types of transactions from the accumulation of points, and to specify periods after which unused points will be forfeited or reduced. Points can be applied only to your account and can be accrued only for activity taken and completed by you. You are responsible for ensuring that your points are properly credited. If you believe that points have been earned but not credited, we reserve the right to require proof of accrual, including, but not limited to, copies or receipts or documentation verifying any transactions claimed to have been performed. We must receive any claims of points by you and proof of accrual within sixty (60) days after the date such points are claimed to have been earned. Points will be maintained in your account until they are redeemed for benefits or are forfeited, whichever occurs first. All decisions regarding point balances, benefits, forfeitures, and the identity of any individual accessing an account, are made within our sole discretion.

    When you purchase Colorescience products in participating skin health professional facilities, you may be issued points associated with your transaction or service may be credited to your account. Points are automatically deposited within 24 to 48 hours (if not cancelled by the skin health professional) after completing relevant activities noted on our Program FAQs that may lead to points accumulation. Points may also be earned for the online purchase of Colorescience® products directly or through a participating online store.

    You may view a summary of your Program points by logging onto Colorescience.com/Rewards.

  4. Redeeming Program Points

    You may redeem points accrued in your account for available Benefits, provided that your account is in good standing at the time of the points redemption request. Points may be redeemed at any participating skin health professional’s office and applied to your Colorescience product purchases. Points may also be redeemed for the online purchase of Colorescience® products. The basis for points redemption may change from time to time at the sole discretion of Colorescience.

    Points that you redeem shall immediately be deducted from your account. Coupons that have expired or been cancelled will not be honored or accepted by either the participating skin health professional or Colorescience. Coupons that have been redeemed may have an expiration date that would be noted on the coupon and/or in the Program FAQs. Other terms associated with the redemption of coupons can be found in the Program FAQs. Redeemed Benefits are not refundable, exchangeable, replaceable, redeemable, or transferable for cash, credit, or other benefits, or points under any circumstances.

  5. Expiration of Program Points and Treatment Vouchers and Coupons

    Any points earned will expire 12 months from the date of the last purchase of Colorescience either online or in a participating account. Points are automatically deposited when your order on Colorescience.com ships or after your skin health professional issues them (if not cancelled by the skin health professional). If your account is closed due to inactivity, all points will be forfeited.

  6. Communications

    By registering for the Program, you will automatically be signed up to receive and consent to receiving personalized emails, information, and offers from Colorescience and/or its partners) via electronic mail or physical mail. You may opt-out of receiving Colorescience marketing emails at any time by following the instructions provided in the email.

  7. Privacy and Data Sharing

    The personal information collected from you in connection with the Program, including but not limited to purchases made in connection with your Program membership, will be used and disclosed by us in accordance with our Privacy Policy. CA Residents: The Program may be considered a “financial incentive” under California law. Please review our Privacy Policy, which includes our California Notice of Financial Incentive.

    We may share your data with certain partners, including the skin health professional account that may be linked to your account. You acknowledge that we are entitled to share this data, which may include the points you have earned and redeemed, as well as outstanding points balance that has not been redeemed and date of your recent point redemption. Your skin health professional may use this data to message you directly and help identify opportunities for you to redeem your points in their office before they expire.

    Your account will be connected to the participating skin health professional office where you most recently purchased products or performed an activity and received the associated Program points. In the event that you no longer want to be connected with that skin health partner you may contact Colorescience at concierge@colorescience.com.

  8. Modifications and Termination; Account Closure

    Program Changes: The Program and its Benefits are offered at our sole discretion, and we reserve the right to modify, restrict, discontinue, or terminate, temporarily or permanently, the Program or any aspect or feature of the Program (including assigning any of its obligations to customers under the Program at any time to another person or entity, without recourse), including the point levels and Benefits offered, in whole or in part, for any reason, at our sole discretion. Colorescience may, among other options, withdraw, limit, modify, or cancel any Benefit; increase the points required for any Benefit; or modify or condition the transferability of Benefits. You agree that Colorescience will not be liable to you or any third party for any modification or discontinuance of the Program of Benefit offered, in whole or in part. YOUR CONTINUED PARTICIPATION IN THE PROGRAM FOLLOWING CHANGES CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES.

    Modifications to Program Terms: We reserve the right, at any time in our sole discretion, to modify these Program Terms. When we make modifications, we will post them on our website and update the “Last Updated” date at the top of this page. It is your responsibility to review these Program Terms periodically. If we make changes that are significant, we may use reasonable efforts to attempt to notify you, including by email or placing a prominent notice on the first page of our website. Unless otherwise noted, changes will be effective immediately upon posting. YOUR CONTINUED PARTICIPATION IN THE PROGRAM AFTER THE POSTING OF ANY CHANGES SHALL BE CONSIDERED YOUR AGREEMENT TO THE MODIFIED PROGRAM TERMS.

    Termination or Removal from Program: We reserve the right to exclude you from or to discontinue your participation in the Program and to audit your membership account at any time, in our sole discretion. Any suspected abuse of the Program, failure to follow any Program Terms, illegal activity, fraud, misrepresentation or other conduct inconsistent with these Program Terms and/or detrimental to us or our interests, including without limitation, any suspected illegal, fraudulent other unauthorized use of any Program points or Benefits, may result in the revocation of your membership and make you ineligible for further participation in the Program. If your membership is revoked, any points or Benefits in your account will automatically expire and your access to the Program and features will automatically terminate. If we suspect illegal activity, fraud, misrepresentation, abuse or violation of these Program Terms, we also have the right to take appropriate legal action, in our sole discretion.

    Fraud or abuse relating to the accrual of points or redemption of points for Benefits may result in forfeiture of accrued points as well as the termination of your account. You are solely responsible for any fraudulent use of your points that could occur due to the theft or sharing of your account credentials. IT WILL BE CONSIDERED FRAUDULENT AND A VIOLATION OF THESE PROGRAM TERMS FOR YOU TO SHARE WITH OTHER MEMBERS POINTS AND/OR OTHER INFORMATION THAT CAN BE REDEEMED FOR POINTS AND/OR BENEFITS. IT IS CONSIDERED FRAUDULENT AND A VIOLATION OF THESE PROGRAM TERMS FOR YOU TO REDEEM POINTS OR OTHER INFORMATION THAT CAN BE REDEEMED FOR POINTS AND/OR BENEFITS THAT WERE RECEIVED FROM OTHER MEMBERS. ANY MEMBER SHARING IN THIS MANNER OR REDEEMING INFORMATION SHARED IN THIS MANNER WILL HAVE THEIR ACCOUNT DELETED AND WILL NOT BE AWARDED ANY BENEFITS.

    Account Closure: If you choose to close your account, our Concierge team is happy to assist. Please email If you close your account, you must agree to the terms of closure:

    1. You will forfeit all of your existing points, tier status, and Benefits.
  9. Disclaimers; Limitation of Liability

    NEITHER COLORESCIENCE NOR OUR SUBSIDIARIES, AFFILIATES, REPRESENTATIVES, AGENTS, DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES, PARTNERS OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE PROGRAM TERMS OR THE PROGRAM OR ANY OF THE BENEFITS ASSOCIATED WITH THE PROGRAM INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

    COLORESCIENCE AND ITS AFFILIATES, REPRESENTATIVES, AGENTS, DIRECTORS, OFFICERS, SHAREHOLDERS, AND EMPLOYEES ARE NOT RESPONSIBLE FOR AND SHALL NOT BE LIABLE FOR: (I) DEFECTIVE POINT ENTRIES; (II) ELECTRONIC MALFUNCTION OR DELAYED TRANSMISSION; (III) ANY CONDITION CAUSED BY EVENTS BEYOND OUR CONTROL; (IV) ANY INJURIES, LOSSES, OR DAMAGES ARISING IN CONNECTION WITH OR AS A RESULT OF THE BENEFIT OR ACCEPTANCE, DELIVERY OR FAILURE TO TIMELY DELIVER, POSSESSION, OR USE OF THE BENEFIT, OR FROM PARTICIPATION IN THE PROGRAM; OR (V) ANY PRINTING OR TYPOGRAPHICAL ERRORS IN ANY MATERIALS ASSOCIATED WITH THE PROGRAM.

    TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE OR ANY OF OUR AFFILIATES, AND/OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, INFORMATION PROVIDERS, AND LICENSORS AND/OR THEIR RESPECTIVE HEIRS AND ASSIGNS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND OR NATURE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE (INCLUDING LOST PROFITS) ARISING FROM OR IN CONNECTION WITH THE PROGRAM OR YOUR PARTICIPATION THEREIN OR THESE PROGRAM TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BY PARTICIPATING IN THE PROGRAM, YOU HEREBY WAIVE ALL RIGHTS TO SEEK THESE DAMAGES FROM COLORESCIENCE. YOU FURTHER WAIVE ALL RIGHTS TO HAVE DAMAGES MULTIPLIED OR INCREASED.

  10. Indemnification

    You agree to indemnify, defend and hold us, our subsidiaries, affiliates, partners, licensors, officers, directors, employees, and agents harmless from and against all losses, liabilities, expenses, damages, fees, expenses, and costs (including reasonable attorneys’ fees, court costs, damage awards, and settlement amounts), resulting from any claim, action, or demand relating to: (i) your participation in the Program, (ii) any actions taken by anyone who uses your account, whether authorized or not, including, but not limited to, accrual of points, redemption of points, and disclosure of your account credentials, and (iii) your violation of any law, rule, regulation or these Program Terms.

  11. Copyrights and Trademarks

    The compilation (meaning the collection, arrangement and assembly) of all Program content, including design, text, graphics, logos, icons, images, and other Program-related content (“Program Content”) is the exclusive property of Colorescience and protected by U.S. and international copyright laws. All software used in connection with the Program is the property of Colorescience or its software suppliers and is protected by U.S. and international copyright laws. Unless otherwise noted, Program Content may not be used except as provided herein and without our express written permission. Except as expressly provided herein, nothing contained herein shall be construed as conferring any license or right under any Colorescience copyright.

    All product names, logos, and service marks displayed in connection with the Program are identified by ® or ™ or appearing in type form different from that of the surrounding text (collectively, the “Trademarks”) are registered or unregistered Trademarks owned by or licensed to Colorescience, unless otherwise identified as being owned by another entity. Nothing contained in these Program Terms shall be construed as conferring by implication, estoppel, or otherwise any license or right, either express or implied, under any patent or Trademark of Colorescience or any third party. No use of any Trademark may be made without our prior written authorization.

  12. Governing Law and Disputes

    This Program and these Program Terms will be governed by and construed under the substantive laws of the State of California, without reference to conflict-of-laws considerations. You agree that any cause of action that you may desire to bring arising out of or related to these Program Terms must commence within one (1) year after the cause of action arises.

    Colorescience is committed to resolving all disputes in a fair, effective and cost-efficient manner. We seek to resolve any customer concerns through our Concierge team at https://www.colorescience.com/customer-service. However, if you are dissatisfied with our customer service's resolution of your matter, disputes related in any way to the Program, these Program Terms, or your membership will be resolved in binding arbitration or small claims court in accordance with the arbitration agreement in our Terms of Use, which is incorporated herein by reference. PLEASE READ THE ARBITRATION AGREEMENT CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION AND TO HAVE A TRIAL IN FRONT OF A JURY.

  13. Severability

    If any portion of these Program Terms is held to be invalid or unenforceable, the invalid or unenforceable portion shall be modified in accordance with the applicable law with a provision that most closely reflects the intention of the original provision, and the remainder of these Program Terms shall remain in full force and effect.

  14. Contact Us

    For information about the Program and your membership, you may contact us at concierge@colorescience.com.