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Colorescience only uses the highest proprietary blend of minerals and no fragrances, no mineral oil, alcohol or talc and have sunscreen in most of our product line.

Simply login to your Lasting Beauty® Rewards account to access your subscription(s).

Once you're in, follow these simple steps: 

On Mobile: Select the three lines in the top right corner to open the account menu, then choose 'Subscriptions'. 

On Desktop: Select 'Subscriptions' in the top menu 

To update your shipping address, select the dropdown arrow next to 'Shipping'. Your previously saved addresses will be available for selection or add your preferred address by selecting '+Add New Address'. Click 'Add Address to confirm your changes. 

If you need to make modifications to multiple subscriptions, please contact us at concierge@colorescience.com.

If you have received the wrong product, please email our Colorescience Concierge team within 72 hours of receiving the incorrect item at concierge@colorescience.com.

Your credit card will be charged once your order has shipped.

No, Colorescience eGift Cards cannot be reloaded.

If your order hasn't been delivered, we apologize. Sometimes, the carrier tracking status can be incorrect and marked as delivered before your order arrives. There's a chance your order is still in transit and will arrive within a 2 to 3 day window. If you still have not received your order and it shows delivered, we kindly ask that you reach out to the shipping carrier directly to provide proof that the order was misdelivered or lost. Colorescience requires this documentation from the carrier before we can offer a refund or replacement.

Undelivered shipments must be reported to us at concierge@colorescience.com within 15 days after the carrier shows they have resolved the issue or cannot resolve the issue/error.

Should your shipment not arrive, we will honor a one-time courtesy reshipment, not a refund, only if the proof from carrier has been provided. 

If you are shipping through an International Courier Service or a freight forwarder, we are not responsible for final destination delivery of goods.

Nothing! The points you already earned are yours to keep and are still available to be redeemed toward sweepstakes entries, online and in-office coupons. Please do keep in mind that points expire 12 months after your last date of activity. An activity is defined as making a purchase online or in office, receiving rewards (this includes all rewards in the 'REWARDS' section of your account except for earning points for your birthday), or redeeming points/coupons.

Please visit our locator page and be sure to check "Lasting Beauty^® Rewards Partner" beneath the search bar when you perform a search for a participating location near you. This will display only the locations participating in our loyalty program. If you choose to make a purchase at a location not participating in Lasting Beauty^® Rewards, you will not earn points for that purchase.

We’ve made exciting improvements to your Lasting Beauty^® Rewards experience! You can now enjoy a seamless, password-free login—just enter your email and receive a one-time code to access your account. 

Rest assured, your account is still part of your Colorescience^® Lasting Beauty^® Rewards program. This update simply makes it easier to view your orders, manage active subscriptions, and access your rewards and offers—all in one place! 

If you need assistance accessing your account, contact us at concierge@colorescience.com.

We’re sorry for the inconvenience! Please review our Referral Eligibility FAQ to ensure you meet the requirements for the discount. If you’re still experiencing issues, feel free to contact our Concierge team for further assistance.

No, this discount is solely for individual use of eligible frontline workers.

Learn About Total Eye® 3-in-1 Renewal Therapy SPF 35

Brighten, correct, and protect —  all in one step. Total Eye® 3-in-1 Renewal Therapy SPF 35 is an all-in-one eye cream + sunscreen + color corrector that is clinically-proven to treat fine lines and dark circles through continued use, while immediately color-correcting pigmentation and protecting from sun damage.

Getting Started

Why it's special

• Treats: skincare-first formula reduces puffiness, fine lines & wrinkles over time
• Protects: 100% mineral actives shield from UVA/UVB + pollution + HEV (blue) light
• Corrects: immediate brightening, neutralization of dark circles, and cooling depuffing

Application Tips

• Dispense half a pump to the applicator tip and dot around both under eyes
• Apply to both under-eye areas starting from the inner corner, sweeping outward
• Smooth product over the entire orbital area ensuring even coverage from under eye to brow, including eyelids
• Tap in with fingertip to blend gently
• Use AM only — as your eye-area sunscreen, concealer, and treatment

What to Expect

Immediately:

• Eye area looks brighter and more awake
• Soft-focus blurring effect immediately reduces the look of dark circles and texture

4 weeks:

• Reduction in puffiness
• Visibly firmer, smoother under-eye area

Long term:

• Decreased fine lines and crepiness
• Improved elasticity and tone around the eye
• Reduced potential for visible signs of aging from daily wear

“I’ve stopped using concealer entirely. This does it all and more.”

Our Natural Finish Pressed Foundation provides a buildable medium to full coverage.

If we happen to be running a sitewide sale during the time your subscription order is processed, we'll automatically apply the better discount to your order, meaning you always receive the lowest price possible. For example, if we are running 20% off sitewide sale on the day your order is processed, you will receive 20% off that particular subscription order instead the standard 10% subscription discount. This way you can easily set and forget your subscriptions with the confidence that you will always receive the best price.

For any new subscription orders placed during a sitewide sale, you'll enjoy the higher sale discount for your first order, and then the regular subscription discount for future orders.

If you purchased an item at regular price within the last 14 days and that item has since been further reduced due to a sale or promotion, you will be eligible for a price adjustment. Unfortunately, we do not conduct price adjustments for orders placed more than 14 days ago.

In order to use a discount code with ApplePay or PayPal as payment methods, you must add your desired item to cart and go to checkout.

When you're in checkout:

• Go to Payment
• Add your discount code in the "discount code" text box
• Click payment method button of your choice in the Express Checkout section and follow the prompts to checkout. You may need to return to the “information” page on checkout to see express checkout options.

  
  

No, Colorescience eGift Cards are only valid on colorescience.com.

In the event item/s are missing from your order, we apologize. Sometimes, the carrier tracking status can be incorrect and marked as delivered before your order arrives. There's a chance your order is still in transit. If you have not received your order, we kindly ask that you reach out to the shipping carrier directly to provide proof that the order was misdelivered or lost. 

Colorescience requires this documentation from the carrier before we can offer a refund or replacement. Undelivered shipments must be reported to us at concierge@colorescience.com within 15 days after the carrier shows they have resolved the issue or cannot resolve the issue/error.

Those with SILVER status will earn the same amount of points on purchases as they did with our original program – 10 points per dollar spent. GOLD will still earn 10% more points and PLATINUM will still earn 25% more points.

If you made a purchase in-office, please allow 24-48 hours for purchase points to be reflected in your rewards history. If you purchased online, you will receive your points when your order ships. If you still do not see purchase points listed in your history after 48 hours for in-office or after your order ships for online, please contact a member of our Concierge team at concierge@colorescience.com.

Yes, the 15% off discount is valid on all future Colorescience purchases. However, the promo codes are one-time use only. For each order, please reverify with ID.me to get a new promo code.

Yes. Colorescience is in compliance with the new OTC sunscreen monograph.

REQUIREMENTS:

Broad Spectrum designation. Sunscreens that pass FDA's broad spectrum test procedure, which measures a product's ultraviolet A (UVA) protection relative to its ultraviolet B (UVB) protection, may be labeled as "Broad Spectrum SPF [value]" on the front label.

Use claims. Only Broad Spectrum sunscreens with an SPF value of 15 or higher can claim to reduce the risk of skin cancer and early skin aging if used as directed with other sun protection measures. Non-Broad Spectrum sunscreens and Broad Spectrum sunscreens with an SPF value between 2 and 14 can only claim to help prevent sunburn.

"Waterproof," "sweatproof" or "sunblock" claims. Manufacturers cannot label sunscreens as "waterproof" or "sweatproof," or identify their products as "sunblocks," because these claims overstate their effectiveness. Sunscreens also cannot claim to provide sun protection for more than 2 hours without reapplication or to provide protection immediately after application.

Water resistance claims. Water resistance claims on the front label must indicate whether the sunscreen remains effective for 40 minutes or 80 minutes while swimming or sweating, based on standard testing. Sunscreens that are not water resistant must include a direction instructing consumers to use a water resistant sunscreen if swimming or sweating.

Drug Facts. All sunscreens must include standard "Drug Facts" information on the back and/or side of the container.

Simply log in to your account and click on the 'My Subscriptions' tab. Once there, you will be able to manage all of your product subscriptions.

To edit your shipping address, select 'Change Shipping' under your subscription item(s) and you'll be prompted to update your information. Be sure to click 'Add New Address' to ensure your changes have been made.

You may contact our Colorescience Concierge team at concierge@colorescience.com. We are available from 8am to 4pm Pacific, Monday through Friday.

Shop Pay Installments allows customers to choose how they pay with flexible payment options. When you are ready to complete your order, proceed to checkout and sign into your Shop Pay account under 'Express Checkout'. If you don't have a Shop Pay account, enter your email to create a free account. Once you are signed in, if your order subtotal is $50+, you will see Shop Pay Installments as a "Payment Option".

Option 1: Orders $50.00-$999.99 qualify to select the option to split your order total into 4 interest-free payments every 2 weeks.

Option 2: Orders $150+ qualify to pay monthly installments up to 12 months with interest.

Please note you cannot use Shop Pay Installments as a payment option for subscriptions or gift cards orders.

No, Colorescience eGift Cards do not expire.

We unconditionally guarantee our products to be free of manufacturing defects for 90 days from the date of purchase when used as directed and maintained between 35° and 105° Fahrenheit. If you feel that you have received damaged goods, please email concierge@colorescience.com within 24 hours of receipt and include your order number so that a damage claim can be processed.

We've made redeeming your Lasting Beauty^® Rewards points easy! Simply  log in to your online account  at colorescience.com to access your rewards.

Select the three lines in the top right corner to open the account menu, then choose 'REWARDS'. Select 'REWARDS' in the top menu. From there, you'll be able to view all redeemable online and in-office rewards. You can exchange your points for digital coupons right at checkout if you're shopping online.To redeem an in-office coupon, use our  partner locator to find a participating skin health professional office near you. Make sure to select 'Lasting Beauty Rewards Partner' to view participating locations.

Lasting Beauty^® Rewards members will earn 500 bonus points for purchases of $200 or more, made through a participating skin health professional office. Members are eligible to earn one set of bonus points every 30 days.

No. Our frontline worker 15% discount cannot be combined with any other promotional offers, including discounts, custom bundles, Lasting Beauty^® Rewards coupons, or one-time subscription orders.

The Sunforgettable^® SPF 50 brushes are available in the following finishes:

Total Protection^® Brush-On Shield SPF 50: A subtle tint with 4 shades (fair, medium, tan, deep) to match your skin tone.

Total Protection^® Brush-On Shield Glow SPF 50: A pearlescent glow that can be paired with any Face Shield SPF 50 or original Brush-On Shield SPF 50 or worn alone.

Total Protection^® Brush-On Shield Bronze SPF 50: A sun-kissed bronze that can be paired with any Face Shield SPF 50 or original Brush-On Shield SPF 50 or worn alone.

Our Total Protection^® Sheer Matte SPF 30 Sunscreen Brush has a sheer translucent coverage for shine-free protection.

All of our SPF 50 formulas are 80 minutes water resistant, while the SPF 30 is 40 minutes. Please note that the Brush-On Shield Glow and Bronze SPF 50, as well as the Sheer Matte SPF 30 Sunscreen Brush, come with a smaller net weight, as they are designed to complement our other SPF products. For example, we encourage using the Brush-On Shield SPF 50 (in your preferred shade) all over the face, then customizing your look with Brush-On Glow SPF 50 for a luminous highlight and/or the Brush-On Shield Bronze SPF 50 for sculpted contouring. Our Sheer Matte SPF 30 Sunscreen Brush can be used for spot-reducing shine and oil-control. You can find the net weight and estimated daily usage under ‘Specifications’ on all product pages.

By signing up for the Colorescience subscription program, you authorize us to charge the credit card you've saved on file and ship product to you at the frequency you have selected (30, 45, 60, or 90 days). It is your responsibility to manage shipments and cancel scheduled shipments ahead of time, before they are sent out, if they are not wanted. Any returns processed on subscription renewal orders will be subject to a restocking fee of 15% of the purchase price.

Payment methods such as Apple Pay and Paypal can override the shipping and or billing address listed in your Colorescience order with the address listed on your Apple Pay and Paypal account, therefore causing your order to be shipped to an outdated address. Please confirm shipping and billing address before completing your order.

Refused packages will be charged a Non-Delivery Fee of 15% of the value of the order. The Non-Delivery fee will be charged to the payment form selected during checkout and will be subtracted from any refund.

Yes, the original email that sends you the gift card will include a link to check the balance on that card.

Your feedback is important to us. If you wish to report a complaint, please email concierge@colorescience.com.

Yes! Points redeemed for digital coupons may be used toward online purchases. Points redeemed for in-office coupons may be used toward purchases made through a Colorescience skin health professional participating in our Lasting Beauty^® Rewards program. Points have higher dollar values assigned to them when redeemed for in-office coupons, so members can get the most for the points by shopping in-office.

In order to receive a frontline worker discount, eligible guests must provide sensitive information including a social security number. Colorescience does not receive any sensitive personal data our guests provide; this information is submitted securely to ID.me to both verify eligibility and identity as well as to prevent fraudulent behavior. All information you provide is secured and encrypted, and it is never sold, shared without individual consent, or used for marketing purposes. Click here to learn more about ID.me

We do not sell product refills. The decision to discontinue to Sunforgettable^® brush refills was made primarily with our customers' skin health in mind. Our Quality Control and R&D team found that the brush tends to become slightly clogged after being used over an extended period of time, even with regular cleaning. When this happens, the customer does not get an ample amount of powder dispensing from the brush, causing them to not be fully protected.

For the Natural Pressed Mineral Foundation refills, the decision to discontinue this item moving forward was based on customer feedback indicating a preference for a new compact each time.

No, subscription orders cannot be completed with Shop Pay Installments. Any order that includes a subscription item must be purchased with a debit/credit card.

No, Colorescience gift card purchases do not include free samples.

Orders shipping to P.O. boxes must be shipped via Economy Shipping (Free with orders $75+) or Priority Mail (HI & AK only). For all other shipping methods, please be sure to provide an actual street address for delivery. Orders submitted with P.O. Box for shipping address and shipped via Ground/Air will be downgraded to Economy Shipping.

If you made a purchase in-office, please allow 24-48 hours for purchase points to be reflected in your rewards history. If you purchased online, you will receive your points when your order ships. If you still do not see purchase points listed in your history after 48 hours for in-office or after your order ships for online, please contact a member of our Concierge team at concierge@colorescience.com.

If you have previously created an account and verified your identity through ID.me, you should be automatically presented with our frontline worker promo code should you meet the eligibility requirements. If our frontline worker promo code is not presented automatically, please email concierge@colorescience.com for assistance.

The concern with "powder" sunscreens has been the very small particle sizes used in some powder sunscreen formulations. The particle size that has risen concerns range in size from 1 and 100 nanometers. Colorescience can confirm that all of our Mineral Sunscreens have been tested and do not fall into the above mentioned small particle size.

No, the shipping fee does not apply to e-gift cards.

Refused packages will be charged a Non-Delivery Fee of 15% of the value of the order. The Non-Delivery fee will be charged to the payment form selected during checkout and will be subtracted from any refund. For additional questions and concerns regarding a refused package, contact concierge@colorescience.com for assistance.

The discount is available to use sitewide on any products excluding promotional campaigns and sale items.

Colorescience formulas are 100% paraben free. In addition, all Colorescience® products are also 100% free from phthalates, synthetic fragrance, animal testing, talc, dyes, mineral oils, drying alcohols & chemical sunscreen.

Any product available on Colorescience.com is eligible for purchase with a gift card. Gift cards cannot be used to purchase other gift cards. Gift cards may not be resold, refunded, or redeemed for cash.

Once delivery verification has been reported by our domestic delivery service (US Postal Service, DHL, UPS) we are unable to reship or issue refunds for packages not received. You may contact the delivery carrier and request a package forward. Please confirm shipping and billing address before completing your order. Payment methods such as Apple Pay and Paypal can override the shipping and or billing address listed in your Colorescience order with the address listed on your Apple Pay and Paypal account, therefore causing your order to be shipped to an outdated address. Refused packages will be charged a Non-Delivery Fee of 15% of the value of the order. The Non-Delivery fee will be charged to the payment form selected during checkout and will be subtracted from any refund.

No, the discount is not applicable towards subscription orders. If you order contains subscription items, please place a second order.

The following items have been tested and confirmed to be vegan:

• All Calm® Sensitive Skin Regimen
  
  
• Even Up® Hyperpigmentation Regimen
  
  
• Barrier Pro™ Collection
  
  
• Pep Up® Collagen Boost Face Neck Serum
  
  
• Skin Perfecting Primers
  
  
• Hydrating Mist Setting Spray
  
  
• Mineral Corrector Palette SPF 20
  
  
• Natural Finish Mineral Foundation SPF 20
  
  
• Tint du Soleil™ Whipped Mineral Foundation SPF 30
  
  
• Total Protection® Face Shield Collection
  
  
• Sunforgettable® Brushes
  
  
• Total Protection® Body Shield Classic SPF 50
  
  
• Total Protection® Color Balm SPF 50: Bronze, Blush, Golden Hour
  
  
• Total Protection® Sport Stick SPF 50
  
  
• Total Eye® 3-in-1 Renewal Therapy SPF 35
  
  
• Total Eye® Concentrate Serum
  
  
• Total Eye® Firm Repair Cream

  
  

You can also explore all of our vegan sunscreens here.

Gift cards may be used on multiple orders, until there is no monetary value left on the gift card. If your purchase value exceeds the value of your gift card, you will be asked for an additional secondary payment.

No, using ID.me is the only way we to verify your qualifying professional status. You must verify your identity as US first responder, medical professional, nurse or teacher on ID.me to receive the 15% discount on Colorescience.com.

Colorescience does not conduct any animal testing and we are committed to the highest standards when choosing raw materials for our product formulations. We require non-animal testing statements on all raw materials before final formula approval.

No, gift cards do not qualify for any discounts, including sitewide sales. The minimum spend amount for free gifts with purchase does not include any gift card purchases.

To use your 15% discount code with ApplePay, PayPal, or Shop Pay as payment methods, you must add your desired item to cart and go to checkout. 

When you're in checkout: 

1. Go to Payment Add your discount code in the "discount code" text box. 

2. Click payment method button of your choice in the Express Checkout section and follow the prompts to checkout. You may need to return to the “information” page on checkout to see express checkout options.

Colorescience strives to provide outstanding products that are efficacious while also safe for our consumers. For individuals with allergy concerns or women who are pregnant, lactating or planning to become pregnant, it is always best to check with your physician to advise on a list of what products/ingredients should be avoided and then cross-reference to our ingredient lists on our website. We always recommend double checking with your physician to make sure there is nothing you have any heightened sensitivities to while pregnant.

Lasting Beauty^® Rewards points can be earned when purchasing a gift card.

All discount codes must be applied before final checkout. Please reach out to us at concierge@colorescience.com if you forgot to add your discount code.

Our formulations change from time to time. The ingredient listings on our website are currently in distribution. If you bought our products elsewhere, they may be based on an older formulation. Please note that every Colorescience formulation contains efficacious ingredients and is formulated to be stable and safe.

Any amount of the order that is paid for by gift card does not accrue points, but the rest of the purchase will accrue points.

We carefully select the partners that we authorize to sell our products to ensure that you always receive a safe and consistent experience with Colorescience products. Click here to see our Authorized Sellers page for more information.

No, gift cards cannot be purchased with Shop Pay Installments. Gift cards must be purchased with a debit/credit card.

Due to the limited nature of free samples and availability at our distribution center, we regret that we are unable to reship free samples if they arrive damaged, or if one or more free samples is missing from your order.

If you are experiencing any issues with your gift card or have any questions, please contact our Concierge team at concierge@colorescience.com.

Colorescience^® products are formulated with the highest quality, clinically proven ingredients that are produced in FDA compliant facilities here in the USA. As recent events and macro-economic factors have led to continued increases in raw material costs as well as manufacturing and shipping fees, price adjustments were necessary on certain products.

We do not currently offer a custom or purchase sampling program. We do, however include one complimentary, one-time use foil sample with every order placed on colorescience.com. While we're unable to offer any samples beyond the complimentary ones included in all paid orders, we do have a 30-day refund/exchange policy for all orders purchased directly on www.colorescience.com.

If you have concerns about skin sensitivities, we do have local partners that carry Colorescience products in practice. We encourage you to use our "where to buy" locator to find a skin professional partner near you. 

For shade matching assistance, we also encourage you to visit a retailer near you for an in-person experience. When shopping online, we recommend selecting the shade that best suits your preferences. If you'd like assistance with shade matching, please feel free to send us a makeup-free selfie at concierge@colorescience.com, and we can help you find your perfect match.

We spent countless hours reformulating our shades to create neutral shades that will be a fit for more skin tones while simplifying the choice down to fewer options so that you are more likely to get the right shade on the first try. One significant change is that all of our shades are now neutral, while our previous shades incorporated either cool or warm undertones.

Shade Recommendations Based on Usage of Other Colorescience Products

If you already use our Sunforgettable^® Total Protection^™ Face Shield Flex, Tint du Soleil^™ Whipped Mineral Foundation or Sunforgettable ^® Total Protection^™ Brush-On Shield SPF 50, it’s easy to find your match, since you already know if you’re Light, Medium, Tan or Deep. If you’re new to Colorescience, first decide which of the four shades you fall under, and then read on.

Light will match with our Light Ivory shade. Deep will match with our Deep Mocha shade. Medium skin tones simply need to decide if they are on the lighter or darker side of medium: Medium Bisque is lighter; Medium Sand is darker. Tan skin tones also choose between two shades: Tan Natural as a lighter tan, and Tan Golden as a darker shade of tan. Since all shades are neutral, they blend seamlessly into the skin, matching a wide range of skin tones.

Shade Recommendations from Previous to New Shades

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